FAQs
Everything you might want to know before you book, in plain English. Cannot find it here? Call us on (03) 5910 4312 or email hello@peachyproperties.com.au, and a real person from our team will sort you out.
Find a property you love on the Stays page, pick your dates on the live calendar, and reserve instantly. You'll see the all-in total (fees and taxes included) before you pay. Your card is only held, not charged, until your dates are locked in, and confirmation usually lands within a minute. Prefer a human? Enquire from any property page and we'll arrange it personally.
Absolutely. Our properties are strategically located in key holiday destinations, ensuring you have a variety of excellent dining and grocery options right at your doorstep.
Yes, we value our returning guests! Repeat visitors are entitled to exclusive discounts.
All our holiday rental properties are designed to offer a comfortable, home-away-from-home experience. Every property is fully equipped with most daily essentials. For your convenience, beds are prepared with fresh linens, and we provide towels for your use. Do remember to pack beach towels if you plan on visiting the shore.
Our guests’ comfort and satisfaction are paramount. We are always on call and dedicated to addressing and resolving any issues immediately.
Booking directly through our official website offers a more cost-effective rate than Airbnb and other third-party platforms. Experience significant savings and the best rates when you choose direct booking with Peachy Properties.
Absolutely! All our properties feature reliable, complimentary broadband Wi-Fi to keep you connected throughout your stay.
Yes, to enhance your stay, we provide essentials like soap, shampoo, and shower wash. For extended stays, we recommend guests bring additional personal care items.
Certainly! Every property under Peachy Properties is equipped with Netflix and other streaming services for guests to enjoy unlimited, complimentary viewing.
We understand the importance of traveling with your furry companions. While some of our properties are pet-friendly, please reach out to us about your specific property choice to confirm its pet policy.
For an easy booking process, we only require a 25% deposit of the total booking upon confirmation. The balance, which is 75%, is due 30 days prior to your check-in date.
Yes, there is a 2-night minimum stay requirement, especially during peak seasons.
Absolutely! All our properties are child-friendly. Many of our accommodations provide porta cots and high chairs. Please check with our staff when booking to ensure your specific needs are met.
Guest safety is our priority. The majority of our properties are equipped with a security camera at the entrance and a noise alarm system to ensure the serenity of the neighbourhood remains undisturbed.
Most of our properties offer on-site parking. However, to be certain, we recommend checking with our staff regarding parking facilities for your chosen property.
We always strive to be as flexible as possible. While we do accommodate such requests when feasible, please understand that same-day changeovers can sometimes present logistical challenges.
Yes, all our properties are equipped with laundry facilities to make your stay convenient.
Certainly! All our guests are provided with a digital guidebook, packed with our top recommendations for dining, drinking, and activities in the vicinity.
Our team is on call 24/7 during your stay. Contact us at hello@peachyproperties.com.au or (03) 5910 4312.
The team picks up the phone, replies to email, and remembers your name.